These terms govern your use of the Shailee.io website and any services you engage us to deliver. By using this site or commissioning work from us, you agree to what follows. Please read it alongside our Privacy Policy.
1. Who we are
Shailee.io (“we”, “us”, “our”) is a digital studio providing web development, app development, AI solutions, digital marketing, branding and cloud services. You can reach us at info@shailee.io.
2. Using this website
You may browse, reference and share the content on this site for your own non-commercial use. You may not copy, republish or resell our written content, designs, code samples or imagery without written permission.
We work to keep the site accurate and available, but we do not guarantee uninterrupted access, and content may change without notice.
3. Quotes and proposals
Any estimate, quote or proposal we issue is valid for 30 days unless stated otherwise. A project is confirmed only once both parties have agreed a written scope and the agreed deposit has been received.
4. Scope, changes and timelines
Each engagement is defined by a written scope of work. Anything outside that scope is a change request, and will be quoted separately before it is started.
Delivery dates assume timely feedback, content and approvals from your side. Where those are delayed, timelines shift accordingly.
5. Fees and payment
Unless agreed otherwise, projects are invoiced against milestones, with a deposit payable before work begins. Invoices are due within 14 days of issue. We may pause work on overdue accounts, and we reserve the right to charge interest on late payment.
Quoted fees exclude third-party costs such as hosting, domains, licences, paid media spend and stock assets, which are billed at cost unless included in your scope.
6. Intellectual property
On full payment, ownership of the final deliverables created specifically for you transfers to you. We retain ownership of our pre-existing tools, frameworks, libraries and know-how, and grant you a perpetual licence to use them as embedded in your deliverables.
Third-party components remain subject to their own licences. Unless you ask us in writing not to, we may reference the work in our portfolio and case studies.
7. Client responsibilities
You are responsible for the accuracy and legality of any content, data or assets you supply, and for holding the rights to them. You agree to provide timely access to the systems and accounts needed to deliver the work.
8. Revisions and acceptance
Each deliverable includes the revision rounds named in your scope. Deliverables are treated as accepted if we do not receive written feedback within 10 working days of submission.
9. Support and maintenance
Post-launch support is provided under a separate maintenance agreement. Unless you hold one, work requested after project completion is quoted and billed as new work.
10. Warranties and liability
We will perform our services with reasonable skill and care. Beyond that, the site and our services are provided without further warranties, express or implied.
We are not liable for indirect or consequential loss, including lost profits, lost revenue or loss of data. Our total liability in connection with an engagement is limited to the fees you paid us for that engagement.
11. Confidentiality
Each party will keep the other’s non-public information confidential and use it only to perform the engagement. This obligation survives the end of the engagement.
12. Termination
Either party may end an engagement with written notice. If you terminate, you remain liable for all work completed and costs committed up to that date. We may terminate for non-payment or material breach that is not remedied within 14 days of notice.
13. Data protection
How we handle personal data is set out in our Privacy Policy, which forms part of these terms.
14. Changes to these terms
We may update these terms from time to time. The version published on this page at the time you engage us is the version that applies. Material changes to an active engagement will be agreed in writing.
15. Governing law
These terms are governed by the laws of the jurisdiction in which Shailee.io is registered, and the courts of that jurisdiction have exclusive jurisdiction over any dispute.
16. Contact
Questions about these terms can be sent to info@shailee.io.